/* ===== Aplikasi Pengaduan & Aspirasi Kec. Toili Barat ===== */
:root{
  --primary:#0f766e; --primary-2:#14b8a6; --primary-soft:#ccfbf1;
  --accent:#f59e0b; --dark:#0f172a; --text:#334155; --muted:#64748b;
  --bg:#f1f5f9; --card:#ffffff; --border:#e2e8f0;
  --danger:#ef4444; --success:#22c55e; --info:#3b82f6; --warn:#f59e0b;
  --radius:16px; --shadow:0 10px 30px rgba(15,23,42,.08);
}
*{box-sizing:border-box;margin:0;padding:0}
html{scroll-behavior:smooth}
body{font-family:'Poppins',system-ui,sans-serif;color:var(--text);background:var(--bg);line-height:1.6}
a{color:inherit;text-decoration:none}
img{max-width:100%}
.container{width:min(1180px,92%);margin:auto}
.btn{display:inline-flex;align-items:center;gap:.5rem;padding:.75rem 1.4rem;border-radius:12px;border:0;
  font:600 .95rem 'Poppins',sans-serif;cursor:pointer;transition:.25s}
.btn-primary{background:linear-gradient(135deg,var(--primary),var(--primary-2));color:#fff;box-shadow:0 8px 20px rgba(20,184,166,.35)}
.btn-primary:hover{transform:translateY(-2px);box-shadow:0 12px 26px rgba(20,184,166,.45)}
.btn-light{background:#fff;color:var(--primary)}
.btn-outline{background:transparent;border:2px solid rgba(255,255,255,.7);color:#fff}
.btn-outline:hover{background:#fff;color:var(--primary)}
.btn-ghost{background:var(--bg);color:var(--text)}
.btn-danger{background:var(--danger);color:#fff}
.btn-sm{padding:.45rem .9rem;font-size:.82rem;border-radius:10px}
.btn:disabled{opacity:.6;cursor:not-allowed;transform:none}

/* ---------- Navbar ---------- */
.navbar{position:fixed;inset:0 0 auto 0;z-index:50;transition:.3s;padding:1rem 0}
.navbar.scrolled{background:rgba(255,255,255,.92);backdrop-filter:blur(10px);box-shadow:var(--shadow);padding:.6rem 0}
.nav-inner{display:flex;align-items:center;justify-content:space-between}
.brand{display:flex;align-items:center;gap:.7rem;color:#fff;font-weight:700}
.brand .logo{width:42px;height:42px;border-radius:12px;background:#fff;color:var(--primary);display:grid;place-items:center;font-size:1.2rem}
.brand small{display:block;font-weight:400;font-size:.72rem;opacity:.85}
.navbar.scrolled .brand,.navbar.scrolled .nav-links a{color:var(--dark)}
.navbar.scrolled .brand .logo{background:var(--primary);color:#fff}
.nav-links{display:flex;gap:1.6rem;align-items:center;list-style:none}
.nav-links a{color:#fff;font-weight:500;font-size:.92rem;opacity:.9}
.nav-links a:hover{opacity:1}
.nav-links .btn{color:var(--primary)!important}
.navbar.scrolled .nav-links .btn{background:var(--primary);color:#fff!important}
.burger{display:none;background:none;border:0;color:#fff;font-size:1.5rem;cursor:pointer}
.navbar.scrolled .burger{color:var(--dark)}

/* ---------- Hero ---------- */
.hero{background:linear-gradient(135deg,#064e3b 0%,var(--primary) 50%,var(--primary-2) 100%);color:#fff;
  padding:9rem 0 7rem;position:relative;overflow:hidden}
.hero::before,.hero::after{content:"";position:absolute;border-radius:50%;background:rgba(255,255,255,.07)}
.hero::before{width:520px;height:520px;right:-140px;top:-120px}
.hero::after{width:300px;height:300px;left:-100px;bottom:-140px}
.hero-grid>*,.form-wrap>*{min-width:0}
.hero-grid{display:grid;grid-template-columns:minmax(0,1.2fr) minmax(0,.8fr);gap:3rem;align-items:center;position:relative;z-index:1}
.badge-pill{display:inline-flex;gap:.5rem;align-items:center;background:rgba(255,255,255,.15);padding:.4rem 1rem;border-radius:99px;font-size:.82rem;margin-bottom:1.2rem}
.hero h1{font-size:clamp(2rem,4.5vw,3.2rem);line-height:1.2;margin-bottom:1rem}
.hero h1 span{color:#fde68a}
.hero p{opacity:.9;max-width:560px;margin-bottom:2rem}
.hero-actions{display:flex;gap:1rem;flex-wrap:wrap}
.hero-card{background:rgba(255,255,255,.12);backdrop-filter:blur(12px);border:1px solid rgba(255,255,255,.2);
  border-radius:24px;padding:1.8rem}
.hero-card h3{margin-bottom:1rem;font-size:1.05rem}
.hero-card .track-inline{display:flex;gap:.5rem}
.hero-card input{flex:1;min-width:0;padding:.8rem 1rem;border-radius:12px;border:0;font:inherit;text-transform:uppercase}
.hero-card ul{list-style:none;margin-top:1.3rem;display:grid;gap:.7rem;font-size:.9rem}
.hero-card li i{color:#fde68a;width:22px}

/* ---------- Stats ---------- */
.stats{margin-top:-3.5rem;position:relative;z-index:2}
.stats-grid{display:grid;grid-template-columns:repeat(4,1fr);gap:1.2rem}
.stat{background:var(--card);border-radius:var(--radius);padding:1.4rem;box-shadow:var(--shadow);display:flex;gap:1rem;align-items:center}
.stat .ic{width:54px;height:54px;border-radius:14px;display:grid;place-items:center;font-size:1.3rem}
.stat h4{font-size:1.7rem;color:var(--dark);line-height:1}
.stat p{font-size:.85rem;color:var(--muted)}
.ic.teal{background:var(--primary-soft);color:var(--primary)}
.ic.amber{background:#fef3c7;color:#b45309}
.ic.blue{background:#dbeafe;color:#1d4ed8}
.ic.green{background:#dcfce7;color:#15803d}
.ic.red{background:#fee2e2;color:#b91c1c}
.ic.purple{background:#ede9fe;color:#6d28d9}

/* ---------- Section ---------- */
section{padding:5rem 0}
.section-title{text-align:center;max-width:640px;margin:0 auto 3rem}
.section-title .tag{color:var(--primary);font-weight:600;font-size:.85rem;letter-spacing:1px;text-transform:uppercase}
.section-title h2{font-size:clamp(1.6rem,3vw,2.2rem);color:var(--dark);margin:.4rem 0}
.section-title p{color:var(--muted)}

.steps{display:grid;grid-template-columns:repeat(4,1fr);gap:1.4rem}
.step{background:var(--card);padding:1.8rem 1.4rem;border-radius:var(--radius);text-align:center;box-shadow:var(--shadow);position:relative;transition:.3s}
.step:hover{transform:translateY(-6px)}
.step .num{position:absolute;top:1rem;right:1.2rem;font-size:2.4rem;font-weight:800;color:var(--bg)}
.step .ic{margin:0 auto 1rem;width:64px;height:64px;border-radius:18px;font-size:1.5rem;display:grid;place-items:center}
.step h3{font-size:1.05rem;color:var(--dark);margin-bottom:.4rem}
.step p{font-size:.88rem;color:var(--muted)}

/* ---------- Form ---------- */
#lapor{background:#fff}
.form-wrap{display:grid;grid-template-columns:.8fr 1.2fr;gap:2.5rem;align-items:start}
.form-side{background:linear-gradient(160deg,var(--primary),#064e3b);color:#fff;border-radius:24px;padding:2.2rem;position:sticky;top:100px}
.form-side h3{font-size:1.4rem;margin-bottom:.8rem}
.form-side ul{list-style:none;display:grid;gap:1rem;margin-top:1.5rem}
.form-side li{display:flex;gap:.8rem;font-size:.9rem}
.form-side li i{margin-top:4px;color:#fde68a}
.card{background:var(--card);border-radius:var(--radius);box-shadow:var(--shadow);padding:2rem;border:1px solid var(--border)}
.jenis-toggle{display:grid;grid-template-columns:1fr 1fr;gap:1rem;margin-bottom:1.5rem}
.jenis-toggle label{border:2px solid var(--border);border-radius:14px;padding:1rem;cursor:pointer;display:flex;gap:.8rem;align-items:center;transition:.2s}
.jenis-toggle input{display:none}
.jenis-toggle label i{font-size:1.4rem;color:var(--muted)}
.jenis-toggle label b{display:block;color:var(--dark)}
.jenis-toggle label small{color:var(--muted);font-size:.78rem}
.jenis-toggle input:checked+label{border-color:var(--primary-2);background:#f0fdfa}
.jenis-toggle input:checked+label i{color:var(--primary)}
.grid-2{display:grid;grid-template-columns:1fr 1fr;gap:1rem}
.form-group{margin-bottom:1rem}
.form-group label{display:block;font-weight:500;font-size:.88rem;margin-bottom:.35rem;color:var(--dark)}
.form-group label .req{color:var(--danger)}
.form-control{width:100%;padding:.75rem 1rem;border:1.5px solid var(--border);border-radius:12px;font:inherit;font-size:.92rem;background:#fff;transition:.2s}
.form-control:focus{outline:0;border-color:var(--primary-2);box-shadow:0 0 0 4px rgba(20,184,166,.15)}
.form-control.invalid{border-color:var(--danger)}
textarea.form-control{min-height:130px;resize:vertical}
.hint{font-size:.76rem;color:var(--muted)}
.counter{float:right}
.file-drop{border:2px dashed var(--border);border-radius:14px;padding:1.2rem;text-align:center;cursor:pointer;color:var(--muted);transition:.2s}
.file-drop:hover{border-color:var(--primary-2);background:#f0fdfa}
.file-drop i{font-size:1.6rem;color:var(--primary-2)}
.check{display:flex;gap:.6rem;align-items:center;font-size:.9rem;cursor:pointer;margin:.5rem 0 1.4rem}
.check input{width:18px;height:18px;accent-color:var(--primary)}
.hp{position:absolute;left:-9999px}

/* ---------- Cards laporan ---------- */
.filter-tabs{display:flex;justify-content:center;gap:.6rem;margin-bottom:2rem;flex-wrap:wrap}
.filter-tabs button{border:0;background:#fff;padding:.55rem 1.3rem;border-radius:99px;font:500 .88rem 'Poppins';cursor:pointer;color:var(--muted);box-shadow:0 2px 8px rgba(0,0,0,.05)}
.filter-tabs button.active{background:var(--primary);color:#fff}
.report-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:1.4rem}
.report{background:#fff;border-radius:var(--radius);padding:1.4rem;box-shadow:var(--shadow);display:flex;flex-direction:column;gap:.7rem;transition:.3s;border-top:4px solid var(--primary-2)}
.report.aspirasi{border-top-color:var(--accent)}
.report:hover{transform:translateY(-4px)}
.report .meta{display:flex;justify-content:space-between;align-items:center;font-size:.78rem;color:var(--muted)}
.report h3{font-size:1rem;color:var(--dark);line-height:1.4}
.report p{font-size:.86rem;color:var(--muted);flex:1}
.report .foot{display:flex;justify-content:space-between;font-size:.78rem;color:var(--muted);border-top:1px solid var(--border);padding-top:.7rem}
.chip{display:inline-flex;align-items:center;gap:.35rem;padding:.2rem .7rem;border-radius:99px;font-size:.74rem;font-weight:600}
.chip.Menunggu{background:#fef3c7;color:#b45309}
.chip.Diproses{background:#dbeafe;color:#1d4ed8}
.chip.Selesai{background:#dcfce7;color:#15803d}
.chip.Ditolak{background:#fee2e2;color:#b91c1c}
.chip.Pengaduan{background:var(--primary-soft);color:var(--primary)}
.chip.Aspirasi{background:#ffedd5;color:#c2410c}
.empty{text-align:center;color:var(--muted);padding:2.5rem;grid-column:1/-1}
.empty i{font-size:2.5rem;margin-bottom:.6rem;display:block;opacity:.5}

/* ---------- Tracking ---------- */
#lacak{background:#fff}
.track-box{max-width:760px;margin:auto}
.track-form{display:flex;gap:.8rem;margin-bottom:2rem}
.track-form input{text-transform:uppercase}
.timeline{list-style:none;position:relative;margin-top:1.5rem;padding-left:1.8rem}
.timeline::before{content:"";position:absolute;left:7px;top:4px;bottom:4px;width:2px;background:var(--border)}
.timeline li{position:relative;margin-bottom:1.3rem}
.timeline li::before{content:"";position:absolute;left:-1.8rem;top:4px;width:16px;height:16px;border-radius:50%;background:var(--primary-2);border:3px solid #ccfbf1}
.timeline .when{font-size:.76rem;color:var(--muted)}
.timeline .bubble{background:var(--bg);padding:.8rem 1rem;border-radius:12px;margin-top:.3rem;font-size:.9rem}
.progress-steps{display:flex;justify-content:space-between;margin:1.5rem 0;position:relative}
.progress-steps::before{content:"";position:absolute;top:18px;left:8%;right:8%;height:3px;background:var(--border)}
.pstep{text-align:center;position:relative;z-index:1;flex:1;font-size:.8rem;color:var(--muted)}
.pstep span{width:38px;height:38px;border-radius:50%;background:#fff;border:3px solid var(--border);display:grid;place-items:center;margin:0 auto .4rem}
.pstep.done span{background:var(--primary-2);border-color:var(--primary-2);color:#fff}
.pstep.done{color:var(--dark);font-weight:600}
.pstep.reject span{background:var(--danger);border-color:var(--danger);color:#fff}
.detail-list{display:grid;grid-template-columns:140px 1fr;gap:.5rem 1rem;font-size:.9rem}
.detail-list dt{color:var(--muted)}
.detail-list dd{color:var(--dark);font-weight:500}

/* ---------- Footer ---------- */
footer{background:var(--dark);color:#cbd5e1;padding:3.5rem 0 1.5rem}
.foot-grid{display:grid;grid-template-columns:1.5fr 1fr 1fr;gap:2rem}
footer h4{color:#fff;margin-bottom:1rem}
footer ul{list-style:none;display:grid;gap:.5rem;font-size:.9rem}
footer .copy{border-top:1px solid #1e293b;margin-top:2.5rem;padding-top:1.2rem;text-align:center;font-size:.82rem}

/* ---------- Modal & Toast ---------- */
.modal{position:fixed;inset:0;background:rgba(15,23,42,.55);display:none;align-items:center;justify-content:center;z-index:100;padding:1rem;backdrop-filter:blur(3px)}
.modal.show{display:flex;animation:fade .2s}
.modal-box{background:#fff;border-radius:20px;width:min(640px,100%);max-height:90vh;overflow:auto;padding:2rem;position:relative;animation:pop .25s}
.modal-box.lg{width:min(860px,100%)}
.modal-close{position:absolute;top:1rem;right:1rem;border:0;background:var(--bg);width:36px;height:36px;border-radius:50%;cursor:pointer;font-size:1rem}
.success-ic{width:80px;height:80px;border-radius:50%;background:#dcfce7;color:#16a34a;display:grid;place-items:center;font-size:2.2rem;margin:0 auto 1rem}
.ticket{font-size:1.6rem;font-weight:700;color:var(--primary);letter-spacing:2px;background:#f0fdfa;border:2px dashed var(--primary-2);border-radius:14px;padding:.8rem;margin:1rem 0}
#toast-wrap{position:fixed;top:1.2rem;right:1.2rem;z-index:200;display:grid;gap:.6rem}
.toast{background:#fff;border-left:5px solid var(--success);box-shadow:var(--shadow);padding:.9rem 1.2rem;border-radius:12px;min-width:260px;max-width:360px;font-size:.9rem;animation:slide .3s}
.toast.error{border-color:var(--danger)}
.spinner{width:18px;height:18px;border:3px solid rgba(255,255,255,.4);border-top-color:#fff;border-radius:50%;animation:spin .7s linear infinite}
.skeleton{background:linear-gradient(90deg,#e2e8f0 25%,#f1f5f9 50%,#e2e8f0 75%);background-size:200% 100%;animation:shimmer 1.2s infinite;border-radius:var(--radius);height:220px}
@keyframes spin{to{transform:rotate(360deg)}}
@keyframes fade{from{opacity:0}}
@keyframes pop{from{transform:scale(.92);opacity:0}}
@keyframes slide{from{transform:translateX(40px);opacity:0}}
@keyframes shimmer{to{background-position:-200% 0}}
.js .reveal{opacity:0;transform:translateY(30px);transition:.7s}
.js .reveal.visible{opacity:1;transform:none}
#toTop{position:fixed;right:1.2rem;bottom:1.2rem;width:46px;height:46px;border-radius:50%;border:0;background:var(--primary);color:#fff;box-shadow:var(--shadow);cursor:pointer;display:none;z-index:40}

/* ---------- Responsive ---------- */
@media (max-width:992px){
  .hero-grid,.form-wrap{grid-template-columns:minmax(0,1fr)}
  .form-side{position:static}
  .stats-grid,.steps{grid-template-columns:repeat(2,1fr)}
  .report-grid{grid-template-columns:repeat(2,1fr)}
  .foot-grid{grid-template-columns:1fr 1fr}
}
@media (max-width:768px){
  .burger{display:block}
  .nav-links{position:fixed;top:0;right:-100%;height:100vh;width:75%;max-width:300px;background:#fff;flex-direction:column;
    align-items:flex-start;padding:5rem 1.8rem;gap:1.3rem;box-shadow:-10px 0 30px rgba(0,0,0,.15);transition:.35s}
  .nav-links.open{right:0}
  .nav-links a{color:var(--dark)!important}
  .nav-links .btn{background:var(--primary);color:#fff!important}
  .burger{position:relative;z-index:60}
  .nav-open .burger{color:var(--dark)}
  .grid-2,.report-grid,.jenis-toggle{grid-template-columns:1fr}
  .track-form{flex-direction:column}
  .hero{padding:7.5rem 0 6rem}
  .detail-list{grid-template-columns:1fr}
  .detail-list dt{margin-top:.4rem}
  .card,.modal-box{padding:1.4rem}
}
@media (max-width:480px){
  .stats-grid,.steps,.foot-grid{grid-template-columns:1fr}
  .pstep{font-size:.68rem}
}

.logo-img{width:42px;height:42px;border-radius:12px;flex-shrink:0;box-shadow:0 4px 12px rgba(0,0,0,.15)}